FREQUENTLY ASKED QUESTIONS
WHAT IS THE RESTAURANT ADDRESS?
180 Riverplace, Greenville SC 29601. The restaurant phone number is 864.924.4870
WHAT ARE THE HOURS OF OPERATION
Enlō is open for dinner service Tuesday – Saturday evenings beginning at 5:00pm.
HOW CAN I MAKE A RESERVATION?
Enlō is open for dinner service Tuesday – Saturday with reservations available from 5:00pm - 9:00pm. Click here to make a reservation.
WHAT IS THE CANCELLATION POLICY?
We understand that plans can change, and we are pleased to offer flexibility whenever possible.
Reservations may be cancelled up to 5:00 PM, three days prior to your reservation. Cancellations received within this timeframe will be eligible for a full refund, which will be processed automatically.
Should you need to cancel within the three-day window, we will be happy to assist. In these instances, your refund will require personal attention from our team and will be processed manually.
We appreciate your consideration and understanding, which allows us to thoughtfully prepare for every guest.
CAN I MODIFY MY RESERVATION?
We understand that plans may evolve, and we are always happy to accommodate changes whenever possible.
Reservations may be modified up to 5:00 PM, three days prior to your reservation. Changes to your party size or reservation details can be made directly during this time, with any increase in party size subject to availability.
Should you wish to make a modification within the three-day window, please contact our guest relations team directly at reservations@enlorestaurant.com. A member of our team will be happy to assist and, whenever possible, find the best arrangement for your party.
We appreciate your understanding that last-minute changes are subject to availability, as each reservation is thoughtfully prepared in advance to ensure an exceptional experience.
DO YOU HAVE VALET PARKING?
Yes, Enlō is pleased to offer valet parking for our guests. The valet stand is located in front of the restaurant. Our valet service is complimentary with tipping at the discretion of our guests.
DO YOU HAVE A DRESS CODE?
Our dress code is business casual, though we warmly encourage our guests to dress with intention and bring their personal style to the occasion! We believe that fashion is part of the experience, and we invite you to dress your best. For the comfort and ambiance of all our guests, we kindly ask that you refrain from wearing hats, athletic or gym attire, or flip-flops.
Thank you for helping us preserve the atmosphere we have thoughtfully created for every guest.
DO YOU HAVE A CORKAGE FEE?
Guests are welcome to enjoy selections from their private cellars for a $50 corkage fee per bottle. We kindly ask that these selections not duplicate wines currently offered on our current wine list.
CAN YOU ACCOMMODATE DIETARY RESTRICTIONS AND PREFERENCES?
We are pleased to accommodate dietary restrictions and allergies whenever possible, and our team will always make every effort to provide a thoughtful experience for each guest. Advance notice is required so that our culinary team has adequate time to prepare and make appropriate accommodations.
Please note that, due to the nature of our open kitchen and the preparation of our menu, we cannot guarantee an environment free from cross-contact. For this reason, we may not be able to safely accommodate severe or life-threatening allergies. Certain ingredients may be present throughout the kitchen, and while we take every reasonable precaution, cross-contact cannot be completely eliminated.
Guests with dietary restrictions or allergies are encouraged to notify us at the time of reservation and to speak with a member of our guest relations team prior to arrival. We will always do our very best to accommodate your needs while prioritizing the safety and well-being of our guests.